Southern Komfort outdoor furniture includes a warranty that is non transferable and is limited to repair or replacement at Southern Komfort’s discretion.
WOOD FRAME TWO YEAR WARRANTY
If an SK eucalyptus frame fails structurally within two years from the date of purchase,we will replace, repair or refinish the product in the original color and style, if available, or in a similar color and style if the original has been discontinued. Wood frames require user maintenance and changes in the color of wood are normal and should be expected to occur over time as the natural material ages. Therefore, fading and color changes in wood frames is not covered by warranty.
ALUMINUM FRAME TEN YEAR WARRANTY
If an SK aluminum frame fails structurally under normal use or conditions within ten years from the date of purchase, we will replace or repair the frame in the original color and style, if available, or in a similar style if color or model has been discontinued. If the finish peels or blisters, we will repair or refinish the frame in the original color and style, or in a similar style if color or model has been discontinued.
CUSHION/UPHOLSTERY FIVE YEAR WARRANTY
If the fabric on a cushion becomes unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight and atmospheric chemicals within five years of the date of purchase, we will repair or replace the fabric in the original color and pattern if available, or in a similar color and pattern if the original has been discontinued. This warranty does not cover normal care and cleaning, damage from misuse or abuse, improper installation, or costs associated with replacement of the fabric, including labor and installation. Detailed care and cleaning information for our fabrics can be found on Sunbrella’s website: sunbrella.com/en-us/how-to-clean